Question 1

What is your Minimum Order Quantity (MOQ)?

Accepted Answer

Minimum order quantity varies by product, packaging format, supplier and destination. Share your target quantity with the trade desk and the applicable commercial minimum will be confirmed with the quotation.

Question 2

Which incoterms do you support?

Accepted Answer

Incoterms are confirmed for each enquiry based on the product, origin, destination and logistics arrangement. Tell us your preferred term and it will be reviewed during quotation.

Question 3

What payment terms do you accept?

Accepted Answer

Payment terms are agreed for each order and confirmed in the formal quotation or proforma invoice. The trade desk will explain the available option for your specific requirement.

Question 4

Can you provide certificates of origin and quality?

Accepted Answer

Documentation requirements vary by commodity, origin and destination. Tell us which certificates or inspection documents your market requires so availability can be confirmed before order approval.

Question 5

Do you offer private-label or custom packaging?

Accepted Answer

ANABIA is Axiomove's developing packaged product initiative. Private-label or custom packaging requirements can be discussed, subject to category, quantity and production feasibility.

Question 6

How long does shipping typically take?

Accepted Answer

Transit time depends on origin, destination, shipping mode and the confirmed route. An estimated schedule is provided when the commercial and logistics scope is known.

Question 7

Can I request product samples before ordering?

Accepted Answer

Sample availability is reviewed by product and supplier. If a sample can be arranged, the trade desk will confirm the format, cost and courier terms before dispatch.

Question 8

Do you handle customs clearance at the destination?

Accepted Answer

Destination clearance responsibilities depend on the agreed incoterm and local requirements. The responsibility and supporting documents are clarified before the order is confirmed.

Question 9

What quality grades are available?

Accepted Answer

Available grades and specifications differ by category. Share the target parameters you need and the relevant specification can be reviewed during the enquiry.

Question 10

How do I get a formal price quote?

Accepted Answer

Submit the Request a Quote form with your product, target specification, quantity, packaging and destination. The trade desk will review the requirement and confirm the next step.

Question 11

Do you work with first-time importers?

Accepted Answer

First-time importers can submit an enquiry. The team will clarify the information needed for the product and destination, while buyers should also retain appropriate local customs and legal advice.

Question 12

Is ANABIA available outside the UAE?

Accepted Answer

ANABIA is currently being positioned for wholesale and distribution enquiries. Category and market availability must be confirmed with the trade desk before any order is planned.

B2B Commodity Trading Questions, Answered

The exact answer depends on the product and destination.